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  • F.A.Q.

    Will I recieve a tracking number for my shipment and how long does shipping usually take?

    Yes, as soon as your watch has shipped you will receive an email from UPS including your tracking information. Naturally, shipping times depend on where you live, but we strive to deliver all watches within 2/3 business days.

    How do I service my watch, for example if I need to change batteries?

    Our batteries normally last for several years. If you need to replace the battery simply visit your local watch shop. It only takes a few minutes. If you’re experiencing problems with your watch please reach out to info@graffweinberg.com and clearly describe your issue (if you need to attach an image – please do). We’ll get back to you as fast as possible.

    Are your watches waterproof?

    Yes, our watches are waterproof up to 5ATM. However, to avoid damaging your leather strap we suggest you take your watch off before jumping in the shower (or in the ocean for that matter).

    Can I return the watch if it doesn't fit me, or I change my mind?

    Yes, you can return your unused watch up to 14 days after delivery.

    Does the size of the watch suit both men and women?

    Absolutely! Our watches (41 mm) look great on all kinds of wrists. Check out our Instagram for inspiration and examples of what our watches look like on different people with different styles.